Burroughs, Edgar Rice. The Efficiency Experts
Missouri: 1966
Page 45

“What do you have to know to be an efficiency expert?” asked the girl.

“From what I saw of the bird I just mentioned the less one knows about anything the more successful he should be as an efficiency expert, for he certainly didn’t know anything. And yet the results from kicking everybody in the plant out of his own particular rut eventually worked wonders for the organization.
If the man had had any sense, tact or diplomacy nothing would have been accomplished.